Testing version: latest version
What were you doing: normal note editing
What feature did you use: sync between iPhone and iPad
What happened: sync is not working
What did you expect to happen: sync between devices
As of late the sync has been failing between iPhone and iPad. If I edit a note is is not syncing to the other device. To get it to sync I have to uninstall the app and reinstall and then it works for a time then begins to cease syncing again.
Please write to our customer support, we can’t provide assistance here for this kind of issues.
I am seeing the same issue. I am not sure if it is a sync issue or if it is a note display issue.
If anyone else is seeing this, are there any troubleshooting steps to follow?
I submitted a support request earlier today as was suggested.
On Monday, I also encountered a similar problem that I couldn’t sync data to other devices on my iMac.
I didn’t see a similar problem in the forum. I thought it was my device. Therefore, I tried to uninstall and reinstall, but it was only synchronized at startup, and subsequent new changes were no longer synchronized.
Finally, I tried to uninstall the application and delete the directory
/Library/Group Containers/9K33E3U3T4.net.shinyfrog.bear. Reinstall the app, and everything works properly after the data synchronization is completed.
Tip: If you also want to delete the application directory, please back up the data first : D
I also face synchronisation issues between iPad and Mac. I am using the lastest version and haven’t observed such an issues with previous versions.
i face the same issue 2 min ti sync notes i write on mobile to mac
i opened a ticket a few days ago no answer no solution
To specify more, the mobile (iPad / iPhone) to Mac app is not syncing. As I can read more and more of the same issue here and on Reddit, I assume it is a global issue.
Update. I decided to install the beta 2.1 and thus far the sync issue has not been occurring. I’ve not changed anything on my end (that I know of) but maybe there were changes in 2.1?
I have the same problem :
iPhone IOS 17.2.1 (last version) - Bear 2.0.17 (last version)
IPadOs 17.2 (last version) - Bear 2.0.17 (last version )
MacOS 13.5.2 -Bear 2.0.17 (last version )
Synchro is fine :
• from iPad to Mac and iPhone (for creation. Deletion or Uodate)
• from Mac to iPhone and iPad
BUT synchro doesn’t work anymore from iPhone to Mac and iPad (for creation, deletion or update).
What could be the problem ??
Good news : I’ve just updated Bear 2.0 and installed Bear 2.1 on MacOS, iPadOS, iOS.
Sync problems are solved.